Accountability, Performance & Innovation

We are a group of innovators and change-makers that are striving to make the City of Syracuse more effective and equitable for residents by catalyzing the city government to be more responsive, experimental, and informed by evidence. Our functional expertise lies in areas such as project management, design thinking, data analytics, geospatial analysis and more.


Department Head

Nico Diaz Amigo

The services we offer to our city colleagues include…

  • Process Improvement

  • Project Management

  • Change Management

  • Performance Management

  • Innovation & Data Training's

  • Problem-Oriented Innovation

  • Geo-spatial Analysis

  • Data Analytics & Visualization

  • Open Data 

  • Human-Centered Design

  • Resident Centered Civic Engagement

  • Program Evaluation


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